Privacy Policy

CV Computer Services is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. This privacy policy mainly relates to the use of CV Reports Software, and Services. You should review this Privacy Policy prior to using CV Reports . We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone numbers and inspector licences and insurance accreditation details. The primary purpose for collection of Personal Information is that it is required for the production of your Documents (typically inspection reports). The collection of Personal Information is also required for secure access to CV Reports software and services. The Personal Information can be obtained in many ways including correspondence, by telephone, by email, via our website www.cvcomputers.com.au or www.cvreports.com.au , from your website and from third parties. We don’t guarantee website links or policy of authorised third parties. We collect your Personal Information for the primary purpose of providing our services to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. As a part of the provision of Software and Services to you, we provide a Database for your exclusive use. Your Database Data is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. Your Database Data is your property and under your exclusive control in that you can create, modify and or delete any and all Data in your Database. The Database Data is collected by you for your own purpose and does not constitute Personal Information collected by us.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. We do not collect or require any Sensitive Information. Third Parties Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following: • Third parties where you consent to the use or disclosure; and • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

Access to your Personal Information

You may access the Personal Information we hold about you to update and/or correct it. If you wish to access your Personal Information, please contact us in writing. CV Computer Services will not charge any fee for your access or update request. In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at: CV Computer Services charles@cvcomputers.com.au 0410 699 379